This site is maintained and operated by JS Products, a Lowe’s business partner.
Lowe’s®, Kobalt®, and the K design, are registered trademarks of LF, LLC.
This section describes the information JSP collects when you use the Site and how we make use of that information, including what information is shared with third parties. Some of the information is Personally Identifiable Information ("PII"). When we use the term “Personally Identifiable Information”, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
To make a purchase of personalized products on the Site, we need PII including your full name, email address, phone number, shipping & billing addresses, and credit card details. This information is used to confirm, process, record, and ship your order as well as send you communication regarding your order such as order confirmation, tracking information, and other order updates. Your IP address is also collected, which is used for fraud prevention.
Your shipping address is provided to third party service providers (UPS and TaxJar) to help show shipping options and to calculate state sales tax. Please refer to those service provider’s privacy policies on how they manage your data.
In order to process and record orders, PII is securely stored and transferred between our website database, Enterprise Resource Planning (ERP) system, and Warehouse Management System (WMS). If you are a California consumer, you have the right to request more information about these systems by Contacting Us.
If you need to contact Lowe’s, you can learn how to do that here.
We use MailChimp, a third party service provider, to collect user emails and send marketing emails. If you provide us your email address, we will only use it to send you marketing and promotional emails if you opted-in. You can unsubscribe from these emails at any time. The email list is shared with Lowe’s.
You have the right to know what information we have on you, correct any errors in the information, and request us to delete your information. To request what information we have on you, you'll need to by emailing us at firstname.lastname@example.org and provide us with your identity. If you have an account on the Site, you can access, update, and delete your information by logging into your account. If you are subscribed to receive marketing emails from us, you can unsubscribe anytime at the bottom of the emails. Additionally, you can request we delete your subscriber information by emailing us at email@example.com.
California residents have specific rights on how we handle their Personally Identifiable Information (“PII”). You can learn more about California consumer rights and the California Consumer Privacy Act (CCPA) here.
This section details in the last 12 months, categories of PII data collected, sources of PII data, business purposes PII data was used, and categories of PII data disclosed to third parties for business purposes. More information about these can be found above under the section ”1. Data Collection and Use”.
As a California consumer, you have the right to make verifiable access and deletion requests no more than twice in a 12-month period.
We have not sold personal information and currently have no plans to sell PII. To opt-out of any potential future selling of data, please email firstname.lastname@example.org with the subject line “California Consumer Selling Data Request”.
We will not discriminate against you for exercising your CCPA rights. We will not deny you for using our Site, from making purchases, or charging you a different rates for products and services.
Nevada residents have the right to request their personal information is not sold, even if the information is currently not being sold. We have not sold personal information and currently have no plans to sell PII. To make a request to opt-out of potential future selling of data, please send an email to email@example.com with the subject line “Nevada Consumer Data Request”.
Your personal information may be passed on to a third party in the event of a transfer of ownership, assets or a bankruptcy of JSP, subject to applicable laws. We may also disclose specific information when we determine that such disclosure is necessary to comply with applicable law or to protect the interests or safety of JSP or other visitors to the Site.
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
JSP makes no representations or warranties about the accuracy of the information contained in the above websites, which are provided for reference only. User accepts all responsibility for accessing these third-party websites and assumes all risks.
By signing up for our marketing emails or making a purchase on our Site, you opt-in for us to send you various marketing emails. You can opt-out of these emails at any time at the bottom of the emails. Please note that we may continue to send you transactional, support, or operational communications even if you opt-out. This email list is shared with Lowe’s.
We use procedural and technological security measures, which are reasonably designed to help protect personal information from unauthorized access or disclosure, consistent with industry standards. When you place an order or submit information to us via forms, the data is encrypted using industry standard Secure Socket Layer (SSL) security technology.
We use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. However, it is always possible that third parties will unlawfully intercept or access transmissions or defeat these measures. Therefore, we do not promise and cannot guarantee (and thus you should not expect) that personal information will never be viewed or used by others. While we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.
Our websites may link to other websites for your convenience and information. For instance, they may link to Lowes.com, to other Lowe’s websites, websites of product suppliers, manufacturers and service providers as requested by Lowe's. Linked websites, including those operated by Lowe's, may have their own privacy notices, which we strongly suggest you review if you visit them. We are not responsible for the content or privacy practices of any website that we do not control and that does not point to this Privacy Statement. Your interactions with these websites are governed by the privacy policies of the company operating the websites.
Our Site is not targeted or intended for children. We do not knowingly collect personal information from children. If we are notified that we have collected PII from a child, we will delete all information as soon as possible.